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          <p><span>陈小喆</span></p>
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          <p><span>帮助</span></p>
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          <p><span>快递管理</span></p>
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          <p><span>智能语音</span></p>
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          <p><span>创建语音任务</span></p>
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          <p><span>任务列表</span></p>
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          <p><span>被叫方姓名</span></p>
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          <p><span style="color:#FF0000;">*</span><span>被叫方手机号</span></p>
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          <p><span style="color:#FF0000;">*</span><span>话术流程</span></p>
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          <option value="配送确认">配送确认</option>
          <option value="入库单确认">入库单确认</option>
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          <p><span>添加被叫方</span></p>
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          <p><span>提交</span></p>
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          <p><span>物流单号</span></p>
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          <p><span>API文档</span></p><p><span>拨打电话接口</span></p><p><span><br></span></p><p><span>&nbsp;&nbsp;&nbsp; </span></p><p><span>&nbsp; 调用地址：api/task/tocall/</span></p><p><span>&nbsp; 请求方式：POST</span></p><p><span>&nbsp; 返回类型：JSON</span></p><p><span>&nbsp; API 调用：接口调用时请在http请求的header中加验证信息：Authorization=token f0c25bcf3f62897edf42f3074b8b04b9</span></p><p><span>&nbsp; </span></p><p><span>请求参数(body)：</span></p><p><span>名称&nbsp; &nbsp;&nbsp; 类型&nbsp; &nbsp;&nbsp; 是否必须&nbsp; &nbsp;&nbsp; 描述</span></p><p><span>number&nbsp; &nbsp;&nbsp; string&nbsp; &nbsp;&nbsp; 必填&nbsp; &nbsp;&nbsp; 手机号</span></p><p><span>flow_id&nbsp; &nbsp;&nbsp; string&nbsp; &nbsp;&nbsp; 必填&nbsp; &nbsp;&nbsp; 流程id</span></p><p><span>host_id&nbsp; &nbsp;&nbsp; int&nbsp; &nbsp;&nbsp; 必填&nbsp; &nbsp;&nbsp; 线路id</span></p><p><span>replace_data&nbsp; &nbsp;&nbsp; string&nbsp; &nbsp;&nbsp; 选填&nbsp; &nbsp;&nbsp; 需要替换的文本信息，格式为json字符串，例如：{username:&quot;mcx&quot;}</span></p><p><span>请求参数示例：</span></p><p><span>&nbsp;&nbsp;&nbsp; </span></p><p><span>&nbsp; {</span></p><p><span>&nbsp;&nbsp;&nbsp; number: &quot;14752555555&quot;,</span></p><p><span>&nbsp;&nbsp;&nbsp; flow_id: &quot;gdgfd534534&quot;,</span></p><p><span>&nbsp;&nbsp;&nbsp; host_id: 1,</span></p><p><span>&nbsp;&nbsp;&nbsp; replace_data: &quot;{username: 'mcx'}&quot;</span></p><p><span>&nbsp; }</span></p><p><span>&nbsp; </span></p><p><span>正常响应：</span></p><p><span>&nbsp;&nbsp;&nbsp; </span></p><p><span>&nbsp; {</span></p><p><span>&nbsp;&nbsp;&nbsp; status: 0,</span></p><p><span>&nbsp;&nbsp;&nbsp; result: None</span></p><p><span>&nbsp; }</span></p><p><span>&nbsp; </span></p><p><span>错误响应：</span></p><p><span>&nbsp;&nbsp;&nbsp; </span></p><p><span>&nbsp; {</span></p><p><span>&nbsp;&nbsp;&nbsp; status: &quot;110/111/112/.....&quot;,</span></p><p><span>&nbsp;&nbsp;&nbsp; error: &quot;没有线路可用&quot;</span></p><p><span>&nbsp; }</span></p><p><span>&nbsp; </span></p><p><span>回调接口</span></p><p><span><br></span></p><p><span>回调地址</span></p><p><span>保 存</span></p><p><span>回调信息：</span></p><p><span>名称&nbsp; &nbsp;&nbsp; 解释说明</span></p><p><span>data&nbsp; &nbsp;&nbsp; json数据</span></p><p><span>success&nbsp; &nbsp;&nbsp; true/false</span></p><p><span>error&nbsp; &nbsp;&nbsp; null</span></p><p><span>回调示例：</span></p><p><span>&nbsp;&nbsp;&nbsp; </span></p><p><span>&nbsp; {</span></p><p><span>&nbsp;&nbsp;&nbsp; data: {</span></p><p><span>&nbsp;&nbsp; &nbsp;&nbsp; call_item: [&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; // 分段对话详情</span></p><p><span>&nbsp;&nbsp; &nbsp; &nbsp;&nbsp; {</span></p><p><span>&nbsp;&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; text: &quot;喂，您好&quot;,&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; // 返回文本数据</span></p><p><span>&nbsp;&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; who: &quot;bot&quot;,&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; // bot 机器人</span></p><p><span>&nbsp;&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; record_fpath: &quot;http://118.190.166.165:10080/recordvoice/f2d8d40117c3259e1325e938e1be5625/bot_audio/15900282168_in_1_20171211160059.wav&quot;// 机器人录音文件</span></p><p><span>&nbsp;&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; create_at: &quot;2017-12-11 10:55:58&quot;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; // 时间</span></p><p><span>&nbsp;&nbsp; &nbsp; &nbsp;&nbsp; },</span></p><p><span>&nbsp;&nbsp; &nbsp; &nbsp;&nbsp; {</span></p><p><span>&nbsp;&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; text: &quot;爱你好。&quot;,&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; // 返回文本数据</span></p><p><span>&nbsp;&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; who: &quot;human&quot;,&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; // human 客户说的话</span></p><p><span>&nbsp;&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; record_fpath: &quot;http://118.190.166.165:10080/recordvoice/f2d8d40117c3259e1325e938e1be5625/human_audio/15900282168_in_1_20171211160059.wav&quot;// 用户录音文件</span></p><p><span>&nbsp;&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; create_at: &quot;2017-12-11 10:55:59&quot;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; // 时间</span></p><p><span>&nbsp;&nbsp; &nbsp; &nbsp;&nbsp; },</span></p><p><span>&nbsp;&nbsp; &nbsp; &nbsp;&nbsp; {</span></p><p><span>&nbsp;&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; text: &quot;您好，我这边是融创中心的，给您推荐一下南开区，红旗路与保泽道交口的公寓，有兴趣了解一下吗？&quot;,</span></p><p><span>&nbsp;&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; who: &quot;bot&quot;,</span></p><p><span>&nbsp;&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; create_at: &quot;2017-12-11 10:56:02&quot;</span></p><p><span>&nbsp;&nbsp; &nbsp; &nbsp;&nbsp; }</span></p><p><span>&nbsp;&nbsp; &nbsp;&nbsp; ],</span></p><p><span>&nbsp;&nbsp; &nbsp;&nbsp; call: {&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; // 电话呼叫信息</span></p><p><span>&nbsp;&nbsp; &nbsp; &nbsp;&nbsp; callback_ct: 0,&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; // 回调次数</span></p><p><span>&nbsp;&nbsp; &nbsp; &nbsp;&nbsp; user_id: 2,&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; // 用户ID</span></p><p><span>&nbsp;&nbsp; &nbsp; &nbsp;&nbsp; call_status: &quot;finish&quot;,&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; // 电话状态</span></p><p><span>&nbsp;&nbsp; &nbsp; &nbsp;&nbsp; callback_at: null,&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; // 回调时间</span></p><p><span>&nbsp;&nbsp; &nbsp; &nbsp;&nbsp; cust_number: &quot;15900282168&quot;,&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; // 电话状态</span></p><p><span>&nbsp;&nbsp; &nbsp; &nbsp;&nbsp; call_at: &quot;2017-12-11 10:55:45&quot;,&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; // 呼叫时间</span></p><p><span>&nbsp;&nbsp; &nbsp; &nbsp;&nbsp; cust_tag: 0,&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; // 用户意向分析</span></p><p><span>&nbsp;&nbsp; &nbsp; &nbsp;&nbsp; finish_at: &quot;2017-12-11 10:56:04&quot;,&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; // 呼叫完成时间</span></p><p><span>&nbsp;&nbsp; &nbsp; &nbsp;&nbsp; id: 47,&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; // ID</span></p><p><span>&nbsp;&nbsp; &nbsp; &nbsp;&nbsp; call_minute: null,&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; // 呼叫分钟数</span></p><p><span>&nbsp;&nbsp; &nbsp; &nbsp;&nbsp; channal_detail: &quot;NORMAL_CLEARING&quot;,&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; // 挂机原因&nbsp; 正常关机</span></p><p><span>&nbsp;&nbsp; &nbsp; &nbsp;&nbsp; full_record_fpath: &quot;http://118.190.166.165:10080/recordvoice/f2d8d40117c3259e1325e938e1be5625/all_audio/15900282168_full_20171211160059_.wav&quot;,// 全程录音。</span></p><p><span>&nbsp;&nbsp; &nbsp; &nbsp;&nbsp; flow_id: &quot;f2d8d40117c3259e1325e938e1be5625&quot;,&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; // 流程Id</span></p><p><span>&nbsp;&nbsp; &nbsp; &nbsp;&nbsp; channal_status: &quot;HANGUP&quot;,&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; // 呼叫电话状态</span></p><p><span>&nbsp;&nbsp; &nbsp; &nbsp;&nbsp; answer_at: &quot;2017-12-11 10:55:58&quot;,&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; // 应答时间</span></p><p><span>&nbsp;&nbsp; &nbsp; &nbsp;&nbsp; is_callback: false,</span></p><p><span>&nbsp;&nbsp; &nbsp; &nbsp;&nbsp; channal_uuid: &quot;7034c851-c706-4348-b496-24bcf56b004a&quot;,// 电话呼叫channal_uuid</span></p><p><span>&nbsp;&nbsp; &nbsp; &nbsp;&nbsp; queue_at: &quot;2017-12-11 10:55:45&quot;</span></p><p><span>&nbsp;&nbsp; &nbsp;&nbsp; }</span></p><p><span>&nbsp;&nbsp;&nbsp; },</span></p><p><span>&nbsp;&nbsp;&nbsp; success: true,</span></p><p><span>&nbsp;&nbsp;&nbsp; error: null</span></p><p><span>&nbsp; }</span></p><p><span>&nbsp; </span></p>
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